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How to activate HWg-Trigger and HWg-PDMS

Both software utilities are activated in a comfortable manner. They communicate daily with our licensing server and the license is extended automatically. However, it may happen that the automatic extension fails. In such a situation, it is advisable to check your computer security settings. In several cases, we found that an anti-virus software or a firewall were preventing the update.

There may be special situations, in particular in corporate environments, where online communication is not possible. If this applies to you, please contact us and ask for an offline license. If your request is approved, we will need a .txt file produced by following these instructions. Please remember that even in the case of offline licenses, one license may be used on one computer only.

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Controlling outputs from SensDesk

The SensDesk portal supports a new feature for controlling device outputs using the portal web interface. Simply flip a switch in the web interface, and in a few seconds, a relay at the device flips, too. This Application Note details the advantages and limitations of the CheckPeriod function.

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Use of Poseidon2 and Damocles2 with Azure

 For work with Microsoft Azure MQTT protocol is used with Poseidon2 and Damocles2 units. It is necessary to have FW 3.2.6 and higher

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UDP Config in your applications

Most of the HW group devices allow you to set the IP address using UDP broadcast. It is implemented in the Hercules utility, for example. The AN20 is intended for companies that want to implement the device search in their applications.

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Poseidon & Damocles Installation Wizard

Installation Wizard simplifies the use of Poseidon and Damocles products in your applications. Simply call the wizard from within your application to add, remove or configure a Poseidon or Damocles unit.

  • User-friendly device detection
  • Ability to search for one or more devices
  • Quick and easy way to add support for our products to your application
  • Visual look-and-feel matches the Poseidon and Damocles style
  • All functions that you need to call from your application are available in source form

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M1 - SMS notification from a NMS

The M1 a.k.a. Monitor one is a monitoring software for Windows that works with SNMP-enabled devices. Besides notifying about alarm status by e-mail and by closing a contact (see AN33), the software also allows to send a text message (SMS) containing a specified text. The SMS is sent via a GSM modem connected to the computer, through the use of an external utility.

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